paper tickets are cheaper than etickets in latvia: bilesuserviss.lv

today i had to buy tickets for my team to hockey game

introduction

Dinamo Riga rules hardtime, everybody knows it in our province

i have bought tickets for myself previously to their games, online everytime

i have been pissed off very much by two factors every time i did it:
a) bilesuserviss.lv has a monopoly for selling tickets to Dinamo games
b) when you buy your ticket online, you pay extra fee for eticket compared to usual, printed one

they did nice touch introducing ticket app for mobile recently, i hoped this is the sign the print will go away soon (ups, sometime)

situation

i had to buy 27 tickets; my logics said, buy online; my options were limited: company credit card

i felt fucked on almost every step of the purchase after i started it:
a) i was not allowed to put more than 8 tickets into basket... what 100 euros is some fraud limit? i have had internet transactions in thousands
b) interface suggested that after i have put 8 tickets into basket i can have more...
c) ok, i sill needed tickets, so i divided my purchase into 4 batches
d) guess what, each batch has fucking delivery fee, you cant avoid it even if you wish to get tickets digitally, 2 to 10 eur, multiply by 4 for me, fuck you
e) what boiled by brain today the most: previously you paid "the digital tax" to bilesuserviss.lv and you could have your ticket in your mobile app, today i was refused to have it digitally - you cant have it if you pay by credit card anymore, you must choose between different stupid delivery options: pick it up at venue, sent to office, whatever, stupid fucks
f) i had to enter my credit card info and the rest four times: name, number, expiry, ccv, internet bank id, password, validation code
g) they even doesnt bother to make their webpage function user-friendly or even stable - i had 1 situation of 4 times when my invoice did not show up - blank page was shown to me after transaction was confirmed...

i know latvia is known for being internet country and all, but bilesuserviss.lv is one of the most disappointing pieces of our digital world

to be straightforward and to put my summary emotion on table: stupid, stupid, stupid f...s, this is business latvian style